Remote service for MV Drives combines remote services with

the DriveMonitor™ diagnostic solution. This offering performs

data acquisition and analysis of historic and real time information

and allows ABB drives experts to collaborate with site engineers

to achieve optimal availability and improved performance.

DriveMonitor enables the retrieval of available drive data to

identify root cause of operational issues. ABB experts, using

DriveMonitor special purpose monitors and engineering and

maintenance tools, can quickly diagnose and correct the source

of drive disturbances and restore performance.

Remote Service with DriveMonitor has three components:

remote connectivity, a diagnostic solution and 24×7 technical

telephone support.

Levels of Support:

The following remote support options are offered with

DriveMonitor:

− Remote Troubleshooting The on-demand remote, 24×7

technical support avails ABB specialists to respond to issues

as they arise. Corrective action is identified and site person

nel are guided through the corrective implementation.

− Remote Periodic Maintenance Scheduled quarterly

analysis of archived data against established performance

benchmarks identify potential performance improvement

opportunities. Some corrective actions can be implemented

utilizing the remote session. Associated reports are provided

to summarize intervention and recommendations.

− Remote Continuous Monitoring Valuable 24/7 monitoring

allows the detection of equipment issues before they affect

the process. Real-time condition monitoring triggers mes

saging to ABB drive performance monitoring centers for

automated response.

DriveMonitor

The diagnostic intelligent system, DriveMonitor, consists of a

hardware module inside the drive, as well as a software layer

that collects and analyzes selected drive signals and parameters

automatically. In its basic functionality DriveMonitor “watches”

the converter of a drive system.