Excitation Care provides peace of mind and reassurance to your maintenance team. 

They will know who to call in case of emergency, theterms and conditions

of sale will be defined in advance; therefore, your maintenance team will 

only focus on getting the best performance from your excitation systems.

Product Life Cycle notification (annual)

ABB will advise where the excitation systems are in the product

life cycle: Active, Classic, Limited or Obsolete. Customers will

receive recommendations depending on the status of the system.

It is a proactive approach to keep customers informed and to help

them plan excitation maintenance services efficiently.

Unlimited phone support

Technical phone support will be provided by the local support

center. During normal business hours (excluding holidays).

Technical support is also available for emergency cases, 24/7/365.